Notice: Card Payment Not Work Currently, contact customer service if you would like to pay with Paypal. Click to learn more. ----- Black Friday coupon code: BF15 to get 15% off, apply the code in shopping cart. Nov 16 - Nov 30

Welcome to winderkicks.ru!

 

Kindly remind you need to read this guide before order.


Notice: (Update on Nov 16, 2018)

Card payment system not work currently. We are waiting our payment system company fixing the problem. If you would like to pay with paypal, contact our customer service.

Email: info@wonderkicks.ru

Instagram: wonderkickscom

WhatsApp: +8613250949140


Black Friday promotion: 

Use code BF15 to get 15% off, apply the code in shopping cart.

Random gift for every order, there is 500 pairs of socks for 500 orders.

Nov 16 - Nov 30



Who We Are?

Wonderkicks is a professional UA sneakers online seller. We offer UA limited edition shoes, such as Yeezy, NMD, Ultra Boost, Air Jordan, Air Max.

It’s hard for you to buy these shoes in the market and they are too expensive, so we offer the high quality UA shoes with affordable price.

We can ship worldwide, if you can't choose shipping options when ordering, please contact us.

Our factory is located in China, we delivery the shoes from Hong Kong or Guangzhou.

 

What Does “UA” Stand For?

“UA” stands for “Unauthorized Authentic”, UA shoes are made in the same factories, with the same materials, and the same workers that make the official retail pairs.

Most top sneaker brand, such as Nike and Adidas, own the factories and make sneakers in China. So for our UA shoes, the materials and workmanship are the same, the quality is high.

UA shoes are not Authentic/Original/Real shoes, but very similar to retail brand shoes. UA shoes are not same with the cheap replica shoes, you will be satisfied with the quality.

 

How To Pay, Is Payment Safe?

We accept credit card and WesternUnion money transfer.

We use third-party credit payment provider, who offer the secure payment environment. So we do not and can not collect your payment info.

We can’t receive the money from our payment company until you receive the shoes. So the payment is safe.


You can get another 10% off via WesternUnion money transfer, here is how to: 

http://www.wonderkicks.ru/index.php?route=blog/article&article_id=12

 

Why Payment Failed?

Sometimes your credit card bank may refuse the payment, it’s normal when you attempting an international online payment.

You can wait 24 hours, place new order and try again.

If still failed, please don't repeat placing payment failed orders.

Try to use another credit card used for international online payment before, or call your card bank to apply for the international online payment.

Read our payment and shipping: http://www.wonderkicks.ru/payment-shipping.html


How Long Could I Get The Shoes?

24 hours order confirmed.

Processing 2-3 business days, preparing shoes and sending to our shipping agency.

shipping 5-14 business days. We use DHL, Fedex, EMS and RPX (for Germany buyers) depends on your location.

Total time: Confirming time+processing time+shipping time


The shipping tracking code will come in 3-5 days after order confirmed. (Shipping from factory to HongKong /Guangzhou/Beijing)


How Can I Do When There Are Duplicate Orders?

No worry when there are duplicate orders in your account, we will not process the unpaid or payment failed orders.

We will delete the duplicate orders for you.

(Every time when you go to the last step of the check out process, the system will automatically create an order. )


Why My Credit Card Charged More?

We only charge the amount shows in your order on our site.

Your credit card bank may charge you a fee for currency exchange when international transaction.

Due to international transaction between Chinese bank and your country bank, different country and different card type, we don't know how much the fee is.


Do I Need To Pay The Tax?

It’s a little chance for you to pay the custom duty. (Not all the shipment need to pay tax, about 5% probability)

If the mail man charge you the custom fee, you can pay him. Then take a photo of the invoice and send the photo to us.

We will refund half of the tax money or send coupon code to you, depends on you.


Why No Shipping Options Are Available?

There is 5kg weight limited for every order, check the weight in shopping cart.

If over 5kg, edit the item amount in shopping cart.


Return And Refund Policy

Contact us within 3 days after you sign the package.

Keep the items in new condition same as you received the package.

Our customer service will send the return address to you, please make sure send to this address and receiver info.

Please use normal post, that can easier pass China customs.

We will send new item to you or refund after we receive your return package and check the condition.

Due to international transaction between Chinese bank and your country bank, the money many need 30-60 business days back to your card, processing time depends on the bank.

Note: you need to pay for the shipping back cost.


Customer Service 

Feel free to contact us if you have any questions,

via email: info@wonderkicks.ru 

via whatsapp: +8613250949140

via Instagram: wonderkickscom

Customer service available time:

CST (UTC +8) 10:00 AM - 10:00 PM  (China Time)

PDT(UTC -7) 7:00 PM - 7:00 AM (Pacific Time)

CEST(UTC +2) 4:00 AM – 4:00 PM (Central European Time)

 

If you send message in rest time, we will reply your massage within 12 hours.


Notice (Feb 23, 2018)

We are back to work from holiday. We will process the orders as soon as we can.

The shipment tracking code will be sent after about 3-5 days. Please no worry. 

Thank you for your patience.


Notice (Dec 1, 2017)

Due to holiday promotion, too many packages in HongKong recently.

Sometimes shipment may delay, please no worry.


Notice (Nov 24, 2017)

Dear, our old website address wonderkicks.com is not work now, we have changed to www.wonderkicks.ru

You can also add our whatsapp: +8613250949140, our instagram: @wonderkickscom


Notice (Sep 25, 2017):

Due to Chinese National Day is coming, our shipping agency will not work on Sep 28 - Oct 4.

Orders during Sep 27 - Oct 4 will be shipped until Oct 5.

Hope you can understand the shipping delay.


New updates here (Sep 6, 2017):

Due to more and more buyers from all of the world purchase from us. Different location, the shipping cost is different.

Uniform shipping price is not fair for every buyer.

And also the shipping cost match the item weight.

So we stop free shipping and reduce the item price, then different buyer from different place pay different shipping cost.


Notice (Jan 27, 2018)

Our credit card payment can't use right now, we will fix the problem as soon as we can.

You can choose western union option when check out.

If you want to use paypal send money, contact customer service.

Sorry for the inconvenience.


Notice  (Mar 25, 2018) :

We will send order confirmation email to every order, please reply the confirm email as soon as you can.

We will process the order after we receive your reply for order confirmation email.

If you can't find our email in your email box, please check the spam mail box, or check if you use correct email address.


Notice: (Updated on Jul 12, 2018)

USA DHL have customs problem recently, all package will be sent with SF express, 5-8 days shipping.


Notice: (Updated on Jul 4, 2018)

Important!! Please make sure you write the correct contact info (email address and phone number) when placing the order, in case we or shipping carriers need to contact you.


Holiday Notice: (Update on Sep 27, 2018)

China National Day Holiday from Oct 1 - Oct 7.

We don't accept urgent orders during this holiday time.

Customer service reply may delay during this time, please don't worry.

Packages will not be shipped out from Sep 30 - Oct 4


Holiday Notice: (Update on Sep 18, 2018)

Due to Mid-Autumn Festival, package will not ship out during Sep 23 - Sep 25. Please don't worry.


Notice: (Update on Aug 22, 2018)

Due to Hongkong customs check more strict recently.

We have to forward the package to BAHRAIN (For EU buyers) and Singapore (For US buyers)

The tracking info need 2-3 more days update, please don't worry.


Notice:  (Updated on Jul 15, 2018)

If you have problem with VISA card payment, we can accept paypal, contact customer service.


Notice: (Update on Oct 16, 2018)

Due to Government conference reason, no urgent orders accepted, shipment may delay during Oct 21 to Oct 31

Please confirm you know this condition before order.


Thank you very much and enjoy!


Updated on Nov 16, 2018.


  • Posted By : Jason
  • Jul 15, 2017
  • Category: News
  • Comments: 8
Comments: 8
Jonaz 13-08-2017 18:29
Really nice
xIRainbowGHG 13-08-2017 21:07
Okay thats great
Tobias 13-08-2017 23:20
Very cool!!!
Johan 15-09-2017 23:49
Good service
Joseph Ruiz 16-01-2018 04:06
Very cool
Yannik 21-01-2018 20:14
Very nice page
Giovanni 06-04-2018 02:08
Really good quality
Drake 13-04-2018 04:16
Great ! I love every single thing about it I can’t go wrong with this at all
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