Payment Methods:

Due to Chinese payment company can not accept UA items payment recently.

Card payment system not work recently, can not use any card to pay on our website now.


Only Western union transfer or Paypal work on our website


Pay with western union:

Place an order on our website first, after submit the order, you will receive an order email.

Check order details, here is western union payment guide.

Send to the receiver your order details shows.


HOW TO SEND MONEY ONLINE WITH WESTERN UNION?


Pay with PayPal:

Place an order on our website first, after submit the order, you will receive an order email.

Contact customer service to ask which paypal id you need to send the money to.

Please only write order id when sending with PayPal, do not write any other info in PayPal.


We will send update email after we check your payment



Why My Credit Card Charged More?

We only charge the amount shows in your order on our site.

The bank may charge you a fee for currency exchange when international transaction with Chinese bank.

Due to international transaction between Chinese bank and your country bank, different country and different card type, we don't know how much the fee is.


What Should I Do If Payment Failed?

First of all, you need to use credit card to pay, not debit card or prepay card.

About Payment failed notice:

"Do not Honor": Your credit card bank refuse the payment, sometime it happens when attempting international transaction online, call your bank or change another credit card used pay international online before.


"Not sufficient funds": Please make sure you have enough money on the card, sometimes your credit card bank may charge a fee for currency exchange.


"Restricted Card": You need to call your credit card bank, or  change another credit card to pay.


"Failed": Failed too many times, try to pay again after 24 hours. Or change another credit card.


"Invalid Card Number": Please check if the card number is correct.


"Transaction not allowed for card": Please contact your credit card bank, or change another credit card used pay international online before.


"Exceeds withdrawal amount limited": Please call your credit card bank.


"Lost Card": Please call your credit card bank, or change another credit card used pay international online before.


"Invalid Message": Please check if the name, contact info, billing address are correct.


"Expired card": Please check the credit card expired date.



Delivery Methods:

SHIPMENT TO THE DOOR

All ship to your door.

Shipping depends on your location:

Shipping Time: Normally 5-7 business days 

Shipment tracking code will be sent after about 3-4 days by email,  need to wait about 2-3 days for tracking info update (On the way forwarding package, pass customs check)


Asia:  HongKong, Indonesia, Japan, Malaysia, Macau, Philippines, Singapore, South Korea, Thailand, Taiwan via EMS, 3-5 days shipping


Other Asia: India, Kyrgyzstan, Oman, Yemen, Saudi Arabia, Turkmenistan, Tajikistan, United Arab, Uzbekistan via Aramex/DHL, 5-7 days shipping


America: US and Mexico via DHL, 5-7 days shipping (due to customs duty problem, we use EMS to Canada right now)


Other America: Argentina, Brazil, Puerto Rico, Peru, Chile etc, via DHL, 5-7 days shipping


Main Europe: Austria, Belgium, Czech Republic, Denmark, Germany, France, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Spain, Switzerland, Sweden, Slovak, UK etc via DHL/Fedex/EMS, 3-5 days shipping


Other Europe: Romania, Russian, Ukraine, Turkey, Portugal, Estonia etc, via EMS/DHL/Fedex, 5-7 days shipping


Oceania: Australia and New Zealand via EMS, 5-7 days shipping


If your location not contain, please email us before order.


We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.A signature may be required for delivery.


INTERNATIONAL DELIVERY

24 hours order confirmed.

Processing 2-3 business days, preparing shoes and sending to our shipping agency.

Shipping Time: Normally 5-7 business days 

Shipment tracking code will be sent after about 3-4 days by email,  need to wait about 2-3 days for tracking info update (On the way forwarding package, pass customs check)

Total time: Confirming time+processing time+shipping time


SHIPMENT COST

Shipment cost base on the weight of the items, your location and ship methods.


SHIPMENT NOTIFICATION
The shipping tracking code will come in 3-5 days after order confirmed.